The Best Branch Office Award serves as a key platform for promoting operational excellence across all branches, emphasising the importance of service delivery and efficiency. Established in 2000, this annual award encourages healthy competition among branches to uphold high standards in areas like supply reliability, customer service, and operational performance.
This year, the Shah Alam Branch Office earned its first recognition in the competition by focusing on key performance areas such as supply reliability, network integrity, and cleanliness. Their efforts contributed to achieving a remarkable 99% gas supply reliability, marking a significant milestone in the company’s commitment to excellence.