Frequently Asked Questions

Where is that rotten egg odour coming from?

If you smell a rotten egg odour, then there might be a gas leak in your home or premise. This comes from an additive called 'mercaptan', which is mixed with Natural Gas and has a sulphur-like smell for easy detection.

How do I apply for Natural Gas supply?

A simple registration process is all that's needed:

Fill-in and sign the Gas Supply Agreement form for Residential users.

Deposit RM20.00 + RM35.00 installation fee for Natural Gas Registration.

Total payment of RM55.00 can be made by cash, cheque or money order made payable to 'GAS MALAYSIA BERHAD'.

RM10.00 stamp duty is also required in this process.

Mail or submit the completed Gas Supply Agreement form and the deposit to our Kuala Lumpur office or contact Customer Care at 1-300-88-GASM (4276), for assistance on how to proceed.

Kindly contact us to arrange for gas-in appointment.

How can I obtain more information about Gas Malaysia?

For all customer-related enquiries, please contact:

CUSTOMER CARE, 1-300-88-GASM (4276) E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Or submit an online enquiry, using our Online Enquiries & Feedback Form.

Gas Malaysia Berhad
MMC Group

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