We are committed to ensure our customers receive uninterrupted gas supply to their homes and businesses.
Our Operations Control Centre is set-up to closely monitor the gas supply system 24-hours a day all throughout the year. Among its main functions and initiatives include:
Monitoring and safeguarding Gas Malaysia owned supply facilities.
To provide 24-hour communications access for our customers and ensuring that an effective and prompt response is delivered during emergencies.
Our 24-hour emergency hotline, 1-800-88-9119, further simplifies the process for our customers to get in touch with us in the event of emergencies.
To activate an appropriate response plan during an emergency.
To respond and reply to enquiries regarding gas installations and third-party activities.