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| VALUE ADDED
SERVICES |
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Gas Malaysia prides itself in providing innovative energy solutions to meet your everyday needs, be it in the home or for your business.
We are confident that when a customer decides to 'buy' our service, you will be buying a total package, which is inclusive of the all important
service and after-sales support.  |
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We have successfully introduced and provided significant value-added services for our
customers such of the following:
- Technical advice, consultation and design review
- Assistance with securing authority's approvals
- Safety inspections, briefings and participation
in fire drills
- Customer after sales service
- 24/7 emergency response
- Consultation on energy efficient solutions
- Operations and maintenance of system
Our latest value-added services include the following:
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| Easier Means for Communication |
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| Gas Malaysia provides for customer services during
normal working days 03-9206 7800 (8.30am-5.30pm) and toll free
emergency 1-800-88-9119 (24hr) line. This allows our customers to get in touch with us anytime throughout the day and all year round. |
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| Simplified Payment Process |
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| We are constantly trying to make the supply of energy a seamless process. Our most recent initiatives were to simplify bill payment by providing online bill payment services via www.maybank2u.com.my
and www.cimb.com.my
and Pos Online. |
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