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| ABOUT YOUR BILL |
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 At Gas Malaysia, we have designed our bills to be as simple possible, with the main objectives of making it concise and comprehensible.  |
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| How We've Made Your Bills Easy To Understand |
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| Billing Period & Terms Of Payment |
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Natural Gas and LPG residential customers are billed once every three months. Commercial and industrial customers are billed monthly for both Natural Gas and LPG. |
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Payments have to be settled within 25 days from the billing date as specified on the gas bill. |
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| Bill Estimations |
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| A bill estimation of your average usage will be issued if the meter reader is not able to access your meter. Customers are required to provide Gas Malaysia with the exact meter reading upon receiving the estimate card to avoid incorrect billing. |
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| Misplaced Your Bill? |
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A copy of your lost bill can be obtained from our Desa Pandan branch office. Customers are required to provide Gas Malaysia with a copy of a previous bill or an account number for reference purposes. |
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