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At Gas Malaysia, we have designed our bills to be as simple possible,
with the main objectives of making it concise and comprehensible.
- Natural Gas and LPG residential customers are billed once every three months. Commercial and
industrial customers are billed monthly for both Natural Gas and LPG.
- Payments have to be settled within 21 days (Residential & Retail Commercial customers) / 25
days (Large Commercial & Industrial customers) from the billing date as specified on the gas bill.
A bill estimation of your average usage will be issued if the meter reader is not able to access
your meter. Customers are required to provide Gas Malaysia with the exact meter reading upon receiving
the estimate card to avoid incorrect billing.
A copy of your lost bill can be obtained from our Desa Pandan branch office. Customers are
required to provide Gas Malaysia with a copy of a previous bill or an account number for reference
purposes.
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